Frequent flyer programme

Frequent flyer programme

Explore the benefits of a frequent flyer programme, designed to reward regular air travellers with points, discounts, and privileges.

A frequent flyer programme(FFP) is a loyalty programme operated by an airline to reward customers for their continued patronage. As the name suggests, these programmes are particularly tailored to benefit those who travel often. By participating in these programmes, travellers can earn points or miles which are redeemable for a variety of rewards including free flights, upgrades, hotel stays, car rentals, and more.

How it works

When you sign up for a frequent flyer programme, each flight or transaction with the airline earns you points, often called miles, which accumulate in your account. The number of miles earned typically depends on the distance flown and the class of travel. For instance, flying first or business class will accrue more miles than economy class. Moreover, many airlines have partnerships with credit card companies, hotels, and car rental services allowing for the accumulation of miles through everyday purchases.

Tiers and benefits

Most FFPs are structured around tier systems. As you collect miles, you not only build up a balance for redeeming flights, but you can also qualify for various tiers within the programme which offer additional privileges. These can include priority boarding, access to exclusive airport lounges, extra baggage allowance, and even faster accumulation of miles. The higher your tier, the more benefits you enjoy, encouraging continued loyalty to the airline.

Strategic advantage

Joining a frequent flyer programme can be particularly beneficial for those who travel often, especially for work. The benefits extend beyond just saving money or miles. Priority services can make travel less stressful and more enjoyable. For corporate travellers, the perks associated with higher tiers of these programmes can translate into a significant advantage by providing more comfort and flexibility during travel.

Redeeming miles

The process of redeeming miles may differ from one airline to another but generally involves either booking through the airline’s dedicated portal, through customer service, or through a travel management company like Navan. Some programmes might offer 'miles plus cash' options, giving flexibility in how redemption can be approached. Redemption isn't limited to flights; many programmes have expanded to include a wide range of products and services, providing even more value to the frequent traveller.

Considerations before joining

Before enrolment, it would be sensible to evaluate factors such as which airlines you frequently fly with, how often you travel, and whether your usual destinations are covered by the airline’s partners. This will help you choose a programme that best fits your travel habits and maximises your benefits. Check the expiry policies on miles, any associated costs like membership fees, and how easy it is to redeem the points to ensure the programme matches your needs.

Summary

A frequent flyer programme can offer rewarding experiences and notable savings for regular travellers. By understanding how these programs work, the associated benefits, and how best to leverage them in line with your travel patterns, you can turn every journey into a strategic advantage, collecting not just miles but valuable travel experiences. Whether for business or leisure, these programs are designed to enhance your travel efficiency and enjoyment.

FAQ: Frequent flyer programme

What exactly is a frequent flyer programme?

A frequent flyer programme(FFP) is a loyalty programmeoffered by airlines to reward passengers for their continued patronage. Each time you fly with the airline or its partners, you earn points or miles depending on the distance flown and the type of ticket purchased. These accrued points can then be redeemed for various rewards such as free flights, upgrades, hotel stays, car rentals, and more.

How can I join a frequent flyer programme?

Joining a frequent flyer programme is usually straightforward and free. You can sign up through the airline’s website, where you provide basic personal information and possibly some details about your flying preferences. Once registered, you’ll receive a unique membership number that you can use to accumulate points every time you travel.

Are there different types of memberships within frequent flyer programmes?

Yes, most frequent flyer programmes have several tiers of membership. New members start at the basic level, and as they accumulate flights and points, they can move up through various tiers. Higher tiers such as silver, gold, and platinum offer additional benefits, including priority check-in, extra baggage allowance, lounge access, and bonus earning potential for points.

How do I earn points in a frequent flyer programme?

Points in a frequent flyer programme are generally earned by flying with the airline or its alliance partners. Many programmes also allow you to earn points through everyday activities such as shopping, dining, credit card spending, or booking hotels and car rentals through partner companies. The number of points earned usually depends on the flight distance and the class of travel.

What should I consider when choosing a frequent flyer programme?

Selecting a frequent flyer programme might depend on several factors:

How do I redeem points in a frequent flyer programme?

Redeeming points can be as simple as logging into your frequent flyer account and selecting the 'redeem points' option. Most airlines allow you to use points for flights, seat upgrades, hotel stays, car rentals, or even for purchasing goods and services through an online store. Redemption rates and availability may vary, so it's wise to plan your redemption in advance and be flexible with your travel dates.

Can points in a frequent flyer programme expire?

Yes, in many frequent flyer programmes, points can expire if the account is inactive for a certain period, typically ranging from 18 to 36 months. However, any activity that earns or redeems points usually resets the expiration date, so regular use of the programme can keep your points active. Always check the specific terms and conditions of your chosen programme.

Can points be transferred within frequent flyer programmes?

Some frequent flyer programmes do allow you to transfer points to another person or even between different programmes, although there might be fees associated, and certain conditions may apply. For families, some programmes offer pooling options where multiple family members can contribute points to a single account for faster accumulation.

What happens to my points if I cancel a booking made using points?

Cancellation policies vary by airline and the specifics of your booking. Typically, if you cancel a booking that was made using points, the points will be recredited to your account. However, cancellation might come with penalties or fees, and sometimes service charges paid in cash might not be refundable.

For further queries or detailed information, it is always a good idea to check directly with the airline’s frequent flyer programme customer service or their detailed FAQ section on the official website.


Read now
An airline alliance is a partnership where multiple airlines come together to cooperate extensively, often to provide more comprehensive network connections to passengers. These alliances help airlines reduce costs and improve operational efficiencies by sharing resources such as code-sharing and joint frequent flyer programmes. The agreements between the airlines in an alliance can also provide customers with smoother transitions during travel, expanded flight options, and access to various destinations worldwide. This cooperation typically leads to enhanced travel experiences through coordinated schedules and the potential for accumulating and redeeming loyalty points across all participating airlines.
Ancillary fees refer to additional charges associated with travel services that are not included in the base cost of a ticket or accommodation. These fees can significantly impact the overall price of your travel and typically cover extra options or conveniences, such as baggage fees, seat selection, and in-flight services. Understanding ancillary fees in the travel sector is essential for budgeting and ensuring you know the full cost of your journey.
Baggage allowance refers to the rules set by an airline indicating the quantity, size, and weight of luggage items a passenger can carry without incurring additional charges. This allowance varies by airline, ticket type, and even the destination of travel. Rules can significantly differ for carry-on and checked luggage. Understanding an airline's baggage policy can help travellers plan better and avoid unexpected fees.